Privacy Policy

Last updated 14 November 2026

Nigahbaan is made by Two Plus Hands. This policy explains, in plain words, what the Nigahbaan system and its apps keep, where they keep it, and what we never do. It covers the Nigahbaan apps for iPhone, Android, Mac and Windows, the Nigahbaan system that runs in a store, and this website.

The short version

• Video and sales records stay on the store's own computer. We do not keep them in a cloud.
• Customers are never recognised by face.
• Your email address is used only to sign you in and to send you notices about your access.
• We never sell data. The apps have no advertising and no third-party analytics.

Who decides what

Nigahbaan is used by businesses, such as gas stations and convenience stores. The business that runs Nigahbaan (the "store") owns its cameras, its video and its sales records. The store decides who is invited to sign in and what each person may see. The store is responsible for telling customers and staff about its cameras, as the law where it operates requires. Two Plus Hands makes and looks after the software.

What stays on the store's own computer

Nigahbaan runs on a computer that stays in the store's business. On that computer, and on storage the store owns, it keeps:

• camera video and pictures taken from it;
• sales records read from the store's register, such as receipts, voided sales and refunds;
• counts and daily numbers, such as customers who came in and cars at the pumps;
• the answers people give on check cards, and who may see what.

Backups go to storage the store owns. Today, none of this is copied to a cloud service. If that ever changes, we will update this policy first, and the store will have to agree before anything is copied.

When you open the app away from the store, the video and the numbers travel from the store's computer to your device through an encrypted connection (Cloudflare). They are shown to you, not stored by us.

Signing in

There is no password. Every sign-in uses a one-time code sent to your email address. The code is sent and checked by Cloudflare, the service that protects the sign-in.

Your email address is used only to let you sign in to Nigahbaan and to send you notices about your access. It is not sold. It is passed only to the services that make sign-in and email work: Cloudflare, which sends the one-time code, and the email provider that sends invitations and notices. Your address is kept while your account exists. Sign-ins are recorded, so the store can see who opened its system and when.

Notifications

If you allow notifications, the app can tell you about things such as a voided sale or the day's numbers. Notifications carry words only: never a picture, a name, a receipt or a sales amount. To deliver them, the store's computer keeps your device's notification address, and the words pass through Apple's or Google's notification service. You can switch notifications off at any time in the app or in your device's settings.

Faces

Customers are never recognised by face. Nigahbaan has no feature that says who a customer is.

A store may choose to switch on one option for its own employees: recognising enrolled staff so they are left out of the customer count. This option is off unless the store switches it on, and it works only for an employee who has been told in writing and has signed their agreement. For an enrolled employee:

• only a set of numbers describing the face is kept, made from a few pictures; the pictures themselves are not kept for this;
• it is used only to leave staff out of the customer count, not to rate work or time breaks;
• it stays on the store's own computer and is never sent, sold or shared;
• it is kept until the employee leaves or asks, and never longer than one year after their last day of work;
• the employee can withdraw at any time by telling the store; the face data is removed the same day, with no effect on their job, hours or pay.

A face that is not an enrolled employee leaves no trace: nothing about it is written down.

What we never do

• We never sell data, and we never share it for advertising.
• We do not put advertising or third-party analytics in the apps.

This website

This website sets no cookies and uses no analytics or tracking. It loads nothing from other companies. It is delivered through Cloudflare, which handles the traffic to keep the site fast and safe. The computer that serves the pages keeps no log of visitors.

Video and pictures are confidential

Video and pictures seen in Nigahbaan are confidential business records. Do not record, copy, screenshot or share them.

Asking for removal, or asking a question

If you are a store's employee or user, ask the store first: it can switch off your access at once. If you were enrolled for staff faces, tell the store and your face data is removed the same day.

You can also write to us at apps@twoplushands.com. Tell us which store it is about and what you would like removed. We will work with the store and answer you.

Children

Nigahbaan is a tool for businesses. It is not meant for children, and we do not knowingly collect information from children.

Changes to this policy

If we change this policy, we will put the new version on this page and change the date at the top. If a change is important, stores will be told before it takes effect.