Support
Help with signing in and with the apps.
How to sign in
You need an invitation from your store. The store's admin adds your email address and sends you an invitation.
- Open the Nigahbaan app, or the link in your invitation.
- Type the email address your store invited.
- Look in your email for a one-time code. It comes from Cloudflare, which protects the sign-in.
- Type the code. You are in. There is no password to remember.
The code did not come
- Wait one minute, then look in your spam or junk folder.
- Check that you typed the same address your store invited.
- Ask your store's admin to check that your address is on the list.
- Ask for a new code. An old code stops working after a short time.
Who to ask
- For access (a new person, a switched-off account, what you may see): your store's admin.
- For help with the app, or anything that looks wrong: write to apps@twoplushands.com. Tell us your store, your device and what you saw. Please do not send video or pictures from the app by email.
- For a security concern: write to the same address with "Security" in the subject.
The apps and what they need
| Device | Needs | Where to get it |
|---|---|---|
| iPhone | iOS 17 or later | Coming soon to the App Store |
| Android phone | Android 8 or later | Coming soon to Google Play |
| Mac | macOS 14 or later | From your store's admin |
| Windows PC | Windows 10 or later | From your store's admin |
Until the apps are in the stores, your store's admin can tell you how to get the app you need.
Your privacy
Footage stays on your store's own computer, and customers are never recognised by face. Read the privacy policy and the terms of use.